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How is Artificial Intelligence taking over?

Artificial intelligence (AI) is transforming the telco industry, enabling companies to improve efficiency, reduce costs, and enhance the customer experience. From network optimization to customer service and cybersecurity, AI is being integrated into many areas of the industry. With the increasing demand for faster and more reliable connectivity, telco companies are leveraging AI to provide better services and stay ahead of the competition.

AI can provide many benefits to VoIP providers and their customers, from improved call quality to more personalized experiences. One area where AI is making a big impact is in call quality optimisation. AI-powered algorithms can analyze network traffic in real-time and adjust ensure the best possible call quality. This can help reduce dropped calls, echoes, and other issues that can impact the user experience. Are you using AI in your telco operations? Let’s discuss in the comments below.


Adam Kawtharani

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